Success Stories

PMH Success Story: Victoria East Medical Clinic​

For more than 30 years, the Victoria East Medical Clinic (VEMC) has been providing high-quality, team-based care to patients in Regina, Saskatchewan, and the surrounding area. Embracing the clinic’s core values of compassion, integrity, and teamwork, physicians and allied health care providers at the VEMC work together to provide [...]

PMH Success Story: CarePoint Health

CarePoint Health (CPH) is an inter-professional team of primary care physicians and allied health professionals that provides care for the Southwest and East Mississauga communities. Since opening in 2019, CPH has employed a team-based primary care approach inspired by the Patient’s Medical Home vision, providing coordinated, comprehensive, and high-quality care [...]

PMH Success Story: Riverside Medical Centre

The Riverside Medical Centre opened its doors in June, 2017, with the aim to become a Patient’s Medical Home (PMH) for the residents of Drumheller and surrounding areas. The clinic uses a team-based approach and is focused on ensuring its operations are resourced with the most relevant infrastructure and [...]

PMH Success Story: Greenboro Family Medicine Centre

The Ottawa-area Greenboro Family Medicine Centre is enjoying great success achieving the goals of the Patient’s Medical Home (PMH) model of family medicine. The close-knit group is deeply involved in the community and demonstrates dedication to patient-centred care through continuous self-assessment and improvement.

The Centre, which is led jointly [...]

Video: PMH in One Minute

The Patient’s Medical Home is a vision for family practice in Canada. This brief video describes the PMH vision and the 10 pillars that support it. CONNECT

PMH – Medical Home on the Prairie

Dr. Werner Oberholzer, a family physician from Radville, SK shares his experience of introducing the Patient’s Medical Home practice model in a rural setting.

PMH – Striving for Excellence in the Patient’s Medical Home

Video: Striving for Excellence in the Patient’s Medical Home (English | French)
Shauna Wilkinson, Executive Director of Crowfoot Village Family Practice in Calgary highlights some real results that her team is achieving using the Patient’s Medical Home.

The Patient’s Medical Home: It Takes a Team

Video: It Takes a Team (English | French)

One of the pillars of the Patient’s Medical Home model is team-based care. An inter-professional team of health care providers working together for the benefit of the patient. The collaborative environment fostered by the Patient’s Medical Home brings together [...]

Doctors Nova Scotia: Dr. Michel Chiasson, Cheticamp, NS

This video was produced by Doctors Nova Scotia.

PMH – One FP’s Story

Dr Cathy Faulds, a family physician from London, Ontario, shares her experience of transitioning into a practice that aligns with the principles of a Patient’s Medical Home.

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Canadians deserve better health care and Patient’s Medical Home can get us there

Senator Mohamed-Iqbal Ravalia, a former family physician shares his passion for family medicine and advocates for the Patient’s Medical Home in the November 14, 2018 edition of The Hill Times. Click here for the full article.

The Ajax Harwood Clinic takes medical education to new heights

The Ajax Harwood Clinic (AHC) is putting PMH concepts into practice with virtual patient education, group medical appointments, and a blended funding model. The AHC brings together students from diverse educational backgrounds to create an environment of learning, and seeks to encourage health literacy among its [...]

The Centre de santé Saint-Boniface does it all

The Centre de santé Saint-Boniface takes patient-centred care seriously, with dedication to its French-speaking patients as well as the marginalized and vulnerable populations in its community. Located in Winnipeg, Manitoba, and currently serving approximately 7,000 patients, the Centre thoroughly reflects the goals of the Patient’s Medical Home (PMH) [...]

PMH Success Story: Lunenburg Family Health

Lunenburg Family Health is raising the bar for patient-centred care. As they comprehensively serve the residents of the seaside town of Lunenburg, Nova Scotia, this team works hard to reflect the ideals of the Patient’s Medical Home (PMH) model.

The secret, says Dr. David Martell, is fostering collaborative relationships between physicians [...]

PMH Success Story: Dr Maria Patriquin

We are proud to call Dr Maria Patriquin, the founder of an innovative health centre in Halifax, Nova Scotia, a Patient’s Medical Home (PMH) success story. Her creation, the Living Well Integrative Health Center, offers holistic care for individuals and families using a skilled multidisciplinary team and a wide range [...]

Healthcare Professions: Have we lost sight of family medicine’s value under this barrage of contempt?

This article is translated with permission of Dr. Maxine Dumas Pilon:

By Maxine Dumas Pilon, president chair of the QCFP February 4, 2016
Comment from the Québec College of Family Physicians

A great deal has been said on the topic of family medicine [...]

Using the Patient’s Medical Home model to direct service improvement in Yellowknife

By Dr Sarah Cook and Dr Ewan Affleck

Yellowknife, the capital of the Northwest Territories, is home to an ethnically diverse population of 22,000 people. Historically, outpatient primary health care services in Yellowknife have been provided by four distinct private clinics. Residents of Yellowknife experienced [...]

A Patient’s Medical Home in Action

April Frego, RN, CDE, and Lisa Bonds, CCPA, are passionate health professionals separated only by where they are in their respective career paths. Frego has been a primary care nurse since 1976 and has spent the majority of her working career in the residency training program with the University of [...]