By adopting advanced and timely access, virtual access, and team-based approaches, accessible care ensures that patients can be seen quickly.
A PMH ensures patients have access to medical advice, and information on available care options 24 hours a day, 7 days a week, 365 days a year.
Every patient is registered with a PMH.
PMH practices offer scheduling options that ensure timely access to appropriate care.
When the patient’s personal family physician is unavailable, appointments are made with another physician, nurse, or other qualified health professional member of the PMH team.
Patients are able to participate in planning and evaluation of their medical home’s appointment booking system.
Panel sizes for providers in a PMH should be appropriate to ensure timely access to appointments and safe, high-quality care.
There is evidence from across Canada that the PMH model is making a difference. Visit our Evidence page to see it for yourself!
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Improvement & Research
Continuity of Care
Ready to implement the PMH Vision into your practice? Start here by downloading the starter tool kit.