Accessibility

Accessible Care

ACCESSIBLE CARE

By adopting advanced and timely access, virtual access, and team-based approaches, accessible care ensures that patients can be seen quickly.

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RECOMMENDATION #1

A PMH ensures patients have access to medical advice, and information on available care options 24 hours a day, 7 days a week, 365 days a year.

 

RECOMMENDATION #2

Every patient is registered with a PMH.

 

RECOMMENDATION #3

PMH practices offer scheduling options that ensure timely access to appropriate care.

 

RECOMMENDATION #4

When the patient’s personal family physician is unavailable, appointments are made with another physician, nurse, or other qualified health professional member of the PMH team.

 

RECOMMENDATION #5

Patients are able to participate in planning and evaluation of their medical home’s appointment booking system.

 

RECOMMENDATION #6

Panel sizes for providers in a PMH should be appropriate to ensure timely access to appointments and safe, high-quality care.

Evidence

There is evidence from across Canada that the PMH model is making a difference. Visit our Evidence page to see it for yourself!

Choose Another Pillar

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Improvement & Research

Professional Development icon

Professional Development

Partnered Care icon

Partnered Care

Continuity of Care icon

Continuity of Care

Team-Based Care icon

Team-Based Care

Accountability icon

Accountability

Infrastructure icon

Infrastructure

Connected Care icon

Connected Care

Administration icon

Administration

Tool Kit

Ready to implement the PMH Vision into your practice? Start here by downloading the starter tool kit.

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