Accessible Care
ACCESSIBLE CARE
By adopting advanced and timely access, virtual access, and team-based approaches, accessible care ensures that patients can be seen quickly.
RECOMMENDATION #1
A PMH ensures patients have access to medical advice, and information on available care options 24 hours a day, 7 days a week, 365 days a year.
RECOMMENDATION #2
Every patient is registered with a PMH.
RECOMMENDATION #3
PMH practices offer scheduling options that ensure timely access to appropriate care.
RECOMMENDATION #4
When the patient’s personal family physician is unavailable, appointments are made with another physician, nurse, or other qualified health professional member of the PMH team.
RECOMMENDATION #5
Patients are able to participate in planning and evaluation of their medical home’s appointment booking system.
RECOMMENDATION #6
Panel sizes for providers in a PMH should be appropriate to ensure timely access to appointments and safe, high-quality care.
Evidence
There is evidence from across Canada that the PMH model is making a difference. Visit our Evidence page to see it for yourself!
Choose Another Pillar
Improvement & Research
Professional Development
Partnered Care
Continuity of Care
Team-Based Care
Accountability
Infrastructure
Connected Care
Administration
Tool Kit
Ready to implement the PMH Vision into your practice? Start here by downloading the starter tool kit.
