Ivers, N., Barnsley, J., Upshur, R., Tu, K., Shah, B., Grimshaw, J., et al. (2014). “My approach to this job is…one person at a time”: Perceived discordance between population-level quality targets and patient-centred care. Canadian Family Physician, 60, 258.
Summary of Findings: This qualitative study interviews family physicians to determine gaps between quality improvement initiatives and patient centred care. The study recommends a quality improvement framework.