Improvement & Research
MEASUREMENT, CONTINUOUS QUALITY IMPROVEMENT & RESEARCH
Family practices strive for progress through performance measurement and CQI. Patient safety is always a focus, and new ideas are brought to the fore through patient engagement in QI and research activities.

RECOMMENDATION #1
PMHs establish and support CQI programs that evaluate the quality and cost effectiveness of teams and the services they provide for patient and provider satisfaction.
RECOMMENDATION #2
Results from CQI are applied and used to enhance operations, services, and programs provided by the PMH.
RECOMMENDATION #3
All members of the health professional team (both clinical and support teams), as well as trainees and patients, will participate in the CQI activity carried out in each PMH.
RECOMMENDATION #4
PMHs support their physicians, other health professionals, students, and residents to initiate and participate in research carried out in their practice settings.
RECOMMENDATION #5
PMHs function as ideal sites for community-based research focused on patient health outcomes and the effectiveness of care and services.
Evidence
There is evidence from across Canada that the PMH model is making a difference. Visit our Evidence page to see it for yourself!
Choose Another Pillar

Professional Development

Accessible Care

Partnered Care

Continuity of Care

Team-Based Care

Accountability

Infrastructure

Connected Care

Administration
Tool Kit
Ready to implement the PMH Vision into your practice? Start here by downloading the starter tool kit.
