* Scale:

1 = Not at all (practice has no experience, process, implementation) | 2= minimally achieved (practice has little experience, process, implementation) | 3 = moderate achieved (practice has some experience, process, implementation) | 4 = substantially achieved (practice has significant experience, process, implementation) | 5 = fully achieved (practice has great experience, process, implementation)

Patient- and Family-Partnered Care

The care provided in your practice is patient-focused (i.e. responsive to patients’ feelings, preferences and expectations)
Patients, their families and their caregivers are active participants in the shared-decision making process in your practice
Your practice encourages and supports self-managed care for each patient, where appropriate
Patients are able to access their own medical information through your EMR if deemed appropriate by the care team to do so
Your practice encourages patient participation in ongoing practice planning and evaluation through formal feedback mechanisms such as patient advisory councils or patient surveys